NHTSA safety record · complaints, recalls, and crash ratings
52complaints
1recall
★★★★★overall safety
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints52 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+12 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints1 complaint involve a fire
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported9 injuries, 0 deaths across all complaints
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls1 recall issued
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Most Complained-About Parts
InfoAIR BAGS (10), SERVICE BRAKES (7), ELECTRICAL SYSTEM (7)
Most Recent Recall
InfoAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION — Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlan…
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign #23V865000
LATCHES/LOCKS/LINKAGES
Driver door actuator is failing. If you search this, it is a well known problem with the year and model of Toyota. It poses significant safety hazards to occupants and security of the vehicle. Yet Toyota has not addressed or corrected the issue. I am not sure if this is electrical or the actuator itself, as the passenger door was doing the same thing, but now appears operational. Driver side still not working properly. With press of button on door handle all doors will lock, with exception of driver side. Sometimes if you lock it manually, you can turn it get back in the car at all, without going to the passenger side and going through that side. While I do understand my car is a 2022, it does not make sense it would occur on both driver and passenger side, the problem appears to be widely known, but Toyota refuses to take in the safety in potential emergency situation of their customers.
BACK OVER PREVENTION
Vin was not located on the rear camera recall, rear camera does not activate when trans is placed in reverse, first started reverse camera screen would go blank, now screen remains on home and doesnt acknowledge camera , blind spot not active, rear collision detection system not active
SERVICE BRAKES
the pedal sinks while I hold it for while.....and there are no visible leaks outside the car
POWER TRAIN,VEHICLE SPEED CONTROL
I heard a noise thought it was my brakes, my mechanic said it was a transmission. Now it stalls when take off and at lower speeds very loud
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
LATCHES/LOCKS/LINKAGES
Front driver side door lock would not lock or unlock with the key fab or door lock button of door panel. Dealership diagnosis problem as a failed actuator. This can result in safety concern if your unable to lock or unlock the door in an emergency. Also a security concerns for thief if door isn't locking properly.
LATCHES/LOCKS/LINKAGES
Front passenger side door lock would not lock or unlock with the key fab or door lock button of door panel. Dealership diagnosis problem as a failed actuator. This can result in safety concern if your unable to lock or unlock the door in an emergency, also to note the passenger door does not have an exterior physical key entry making the safety concern even worse. Also, security concerns for thief if door isn't locking properly.
ENGINE
Without warning, the connecting rod broke while the vehicle was in motion in traffic. Catastrophic engine damage caused engine failure and loss of power. Created a safety hazard to guide the vehicle from travel lanes to soft shoulder of the roadway using only the remaining kinetic energy of the vehicle while it had power.
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
I turned into a restaurant’s parking lot, found a spot and slowly drove into the lot, I eased off the gas pedal and gently applying the brake as the lot has a slight downward slope. When I reach the chunk (the parking block), I added more force to the brake, but I felt the brake pedal just sank, and the car lurched ahead, jumped over the chunk, and stopped at the curb which startled me. After I recovered, I put the car in reverse to return it to the right position (back up from the overrun chunk), everything seemed back to normal condition after that. Luckily, all occupants were unhurt, airbag was not deployed. I inspected the car after parking properly, there didn’t seem any visible damage to the vehicle, although I couldn’t see the chassis system which I believed must had a few scratches on the underside. The technician failed to update/recalibrate the on-board warning system since last time I had the serviced at dealer, mainly for oil change on 3/14/2025. So, every time I turned on the engine, there is a warning message displayed as: "Maintenance Required Visit Your Dealer". This happened since the day after oil change. I thought it was the carelessness or absent- mindedness of the technician, so, I just ignored it. But don't know that has anything to do with this incident.
ELECTRICAL SYSTEM
The menu display for stereo does not work. There is a recall on the 12.5 inch display which a representative from Toyota stated it could cause the menu options and stereo not to work, but when I took my vehicle to be serviced, it was not part of the recall. Someone needs to look into Toyota about this situation.
VISIBILITY/WIPER
My wife was on the interstate and was caught in a storm. She turned on the wipers and slowed down to a crawl. The wipers barely worked in a thunderstorm and they were on high. She couldn't see anything and I had to pull off because visibility was zero. The wipers were very slow on high and it can cause a serious accident especially on a interstate and ur in traffic and going speed limit. The car was just bought brand new and only in my possession and 2 months. Be careful out there.