NHTSA safety record · complaints, recalls, and crash ratings
257complaints
3recalls
★★★★★overall safety
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints257 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+14 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints2 complaints involve a fire
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls3 recalls issued
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported22 injuries, 0 deaths across all complaints
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Most Complained-About Parts
InfoELECTRICAL SYSTEM (61), ENGINE (57), AIR BAGS (48)
Most Recent Recall
InfoFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP — Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla…
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign #20V682000
ENGINE AND ENGINE COOLING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
My 12 Volt plug does not work. My infatainment system stopped workin
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
Coolant leak pink fluid under the car and thermostat going crazy.
AIR BAGS
The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ENGINE
coolant bypass valve
LATCHES/LOCKS/LINKAGES
Passenger side, rear driver side and rear passenger side door loc fail to unlock with key fob.
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
Campaign #20V064000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign #23V865000
POWER TRAIN
I purchased my vehicle from a certified used car dealership in Connecticut in 2020 with a little over 1800 miles. Since purchasing the vehicle, it has been very reluctant to down shift and had slight transmission whine. I was notified of a recall for I believe the TCM a few months after purchasing it, which i had remedied by the dealership. Over the years, my car has been maintained completely to Toyotas manufacturer standard. Around 50,000 miles i started experiencing shuddering during shifts and slipping during shifts and a louder whine Around 89,000 miles my transmission symptoms worsened. Sporadic shifting, obvious whine, grinding and clunking during shifts and shifting between gears, and clicking from a stop. At 97k i serviced the transmission fluid which seemed to help a little bit but did not get rid of the symptoms fully. The fluid was dark brown, which was serviced 3,000 miles before Toyotas recommended interval. I then replaced the driver side cv axle shaft which also did not remedy any symptoms and i was notified by my shop that it was premature transmission failure. Now at 100,998 miles, my transmission grinds and clunks during all lower gear shifts, will shift through gears while maintaining steady speed, and whines audibly from the exterior and interior. My car is still running and driving for now, but after research this is a very common issue with the UA80E transmission and Toyota has knowingly sold these cars with these production errors putting people at risk of injury and financial nightmares.
UNKNOWN OR OTHER
Don’t have any problem
UNKNOWN OR OTHER
I don’t have any problem
UNKNOWN OR OTHER
My 2020 Toyota Camry is experiencing a persistent failure with the Data Communication Module (DCM), resulting in **Error Code ** in the Toyota app: "Request could not be completed. Please contact your dealer for assistance." This error prevents all Toyota Remote Connect features from functioning, including remote start, lock/unlock, and vehicle status — services I am actively paying a subscription fee for. Toyota has acknowledged this is a known software defect and published Technical Service Bulletin TSB-0089-21 (DCM Reset and Firmware Update – LG), which specifically lists the 2020 Camry as an affected vehicle. Despite this being a documented manufacturer defect, Toyota has not issued a formal Special Service Campaign (SSC) to cover all affected owners regardless of warranty status, leaving out-of-warranty customers responsible for repair costs caused by Toyota's own firmware failure. I am requesting that NHTSA investigate this issue and urge Toyota to issue a no-cost Special Service Campaign for all affected 2020–2021 Camry owners experiencing Error 42 / DCM failure. This is a safety concern as Safety Connect (SOS/emergency services) is also rendered inoperative when the DCM fails.
VISIBILITY
The contact owns a 2020 Toyota Camry. The contact stated that bubbles or air spaces were forming on the rear windshield. The contact stated that some air bubbles the size of a dime were on the windshield. The contact stated that the bubbles were forming where the tinted portion of the windshield ended, and the clear glass started. The contact stated that the bubbles were obstructing visibility while using the rear-view mirror. The local dealer was contacted and was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance, but the dealer was no longer in business. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 81,000.