NHTSA safety record · complaints, recalls, and crash ratings
774complaints
18recalls
★★★★★overall safety
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints774 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+57 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints4 complaints involve a fire
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported47 injuries, 1 death across all complaints
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls18 recalls issued
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★★ (5/5)
Most Complained-About Parts
InfoFORWARD COLLISION AVOIDANCE (536), VEHICLE SPEED CONTROL (171), SERVICE BRAKES (169)
Most Recent Recall
InfoELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE — Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicle…
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign #22V037000
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign #22V045000
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Starting around June 2026, my 2022 Tesla Model 3's automatic emergency braking stopped working. The left side camera and the forward-facing camera have also failed, and Dog Mode (cabin climate protection for pets) no longer works. Software version 2026.38.3.2, 62,500 miles. Tesla Service diagnosed a failed Autopilot computer (HW3) and quoted $3,100 to replace it with another HW3 unit. Tesla denied my goodwill request because the car is past 50,000 miles. A car only about 4 years old has lost its automatic emergency braking and camera-based safety systems, which puts me and other drivers at risk. I'm asking NHTSA to look into HW3 computer failures that disable these safety systems.
STEERING,SERVICE BRAKES
In a rented 2022 TESLA MODEL 3 entering a right veering on-ramp, the vehicle failed to respond to driver steering inputs at normal speed. I released the accelerator and there was no degenerative braking. I applied brakes, but the ABS was violently shaking without stopping and I noticed something illuminate on the computer screen. Unable to turn the steering wheel at all, we made severe impact with the left guardrail injuring both my wife([XXX]) and I. The Steering Assist Reduced warning light remained illuminated after the accident and I took a picture. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
There are hundreds of reports regarding Tesla HW3 computers overheating following the software update to Full Self-Driving (FSD) Lite V14. On 19 SEP 2026, I was required to replace the HW3 computer on my 2022 Model 3 Performance; the total price was approximately ($2,700.00). As the computer was perpetually stuck in a reboot status, the car's safety and security systems weren't functioning properly (e.g. forward collision assist, lane-keeping assist, cameras, Sentry Mode, etc.). Additionally, while parked overnight, the car drained 2-3 times more power as the computer remained stuck in the reboot loop. The computer clearly failed following a software update that increased the performance outside of the design tolerances. However, because my vehicle was out off warranty (both years and mileage), Tesla required me to pay out of pocket for the repair as it was deemed to be normal wear & tear. Of note, we bought the vehicle brand new in June 2022 and it had 62,652 miles at the time that the computer was replaced; Tesla's New Vehicle Limited Warranty is 4 years / 50K miles. I, like many other owners across multiple forums, believe that Tesla needs to take accountability for this failure and reimburse the owners who lost critical safety capabilities as a result of a poorly designed software update that was rushed through production. Additionally, leading up to the failure, I had not used FSD for more than a one month trial period, but I did regularly use Autopilot. Also, Tesla replaced the failed HW3 computer with another HW3 computer, which has me stressed that this issue is likely to happen again in the near future.
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Campaign #22V050000
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign #22V063000
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign #22V235000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign #22V263000
BACK OVER PREVENTION:DISPLAY FUNCTION
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Remedy: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
Campaign #22V296000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign #22V702000
SEAT BELTS:REAR/OTHER:ANCHORAGE
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Remedy: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign #22V798000
STEERING:AUTOMATED/ADAPTIVE STEERING
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign #23V085000
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign #23V838000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign #24V051000
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign #24V153000
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign #24V376000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Campaign #24V554000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign #24V935000
BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Campaign #26V283000
EXTERIOR LIGHTING:HEADLIGHTS
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign #26V507000
UNKNOWN OR OTHER
On [XXX], at approximately [XXX] in Baker, California, my 2022 Tesla Model 3 contacted charging equipment and protective barriers while moving slowly into a charging space during what I observed to be an Autopark maneuver. I was watching the vehicle camera display and was not manually steering or accelerating. The car did not show or sound any warning before impact. It was not raining. No one was injured, there was no fire, and no police report was filed. There was visible damage to the side of the vehicle. No one has inspected the damage yet. The vehicle will be available for inspection after my trip. I reported the incident to Tesla and requested preservation and review of available records. The data export I received did not contain incident-specific camera recordings, Autopark/control logs or EDR data that I could identify. No recording USB drive was located. I have damage photographs and a charging-session record. The cause has not been independently determined, and I have not received a substantive engineering finding. I am reporting a possible safety issue with Autopark for investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING,UNKNOWN OR OTHER
My Tesla was operating with Full Self-Driving (FSD) (Supervised) engaged when it initiated a left turn across the path of an oncoming vehicle traveling in the opposite direction, resulting in a collision. During the incident, FSD was controlling the vehicle's driving behavior and initiated the left turn despite the presence of oncoming traffic. The Tesla collided with the approaching vehicle while executing the turn. I am concerned that the FSD system failed to properly recognize or respond to oncoming traffic, failed to determine whether the left turn could be safely completed, or made an unsafe decision to turn across the path of another vehicle. This incident created a significant safety risk for the occupants of both vehicles. I believe the collision may indicate a safety-related problem involving FSD's intersection handling, left-turn decision-making, detection of approaching vehicles, or collision avoidance capabilities. I request that NHTSA review this incident as a potential FSD safety defect and obtain relevant FSD engagement records, vehicle telemetry, camera footage, steering commands, and collision data from Tesla to determine why the vehicle initiated the left turn into oncoming traffic.
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
FSD failed to completely stop. I have video footage from Tesla showing the FSD stayed active and never disengaged yet the Tesla disengaged the brake. I can text or email the video pricing the car was actively using FSD until impact. I had the self driving enabled the vehicle decelerated from about 45 mi down to 0 MI but when the vehicle reach 1 mile it disengage the brake allowing the car to roll into the car in front of me I literally had less than one second to react I really believe the car will stop on its own. I have video proof the video was in full self driving mode and we all know the Tesla's are designed not to run into the back of any vehicle. I posted the video online and received numerous comments saying that the gas pedal and the brake were pressed at the same time however per Tesla you cannot press the gas and brake at the same time on any Tesla. My car has also pulled off from Red light intersections if I'm the first one at the light with the light still being read the car just accelerates on it's on it goes right through the intersection this is also messed up and I'm sure Tesla is aware of this as well. I'm terrified to drive this car with the self-driving engage. I want Elon musk to respond to me personally and apologize. PLEASE follow up with me so I can send y'all the video.
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 65 MPH with Autopilot engaged, another vehicle cut in front of the contact's vehicle and applied the brakes, but the contact's vehicle failed to decelerate and required manual driver intervention. The failure mileage was 30,000.
ELECTRICAL SYSTEM
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds during peak sunlight, FSD failed to operate as intended, causing the contact to drive manually in daily traffic. The message "Full Self-Driving Not Available" was display with an audible chime. In addition, the contact stated that while the FSD feature suddenly deactivated independently, causing the contact and his family passengers to violently jerk forward while transition into manual Hands-On driving. The failure mileage was approximately 82,573.
STEERING,AIR BAGS,SERVICE BRAKES
"Subject vehicle (2022 Tesla Model 3, VIN: [XXX]) was deployed for commercial rideshare passenger transportation by fleet operator Hertz/Uber with active catastrophic life-safety system failures. Onboard Tesla Service Mode telemetry confirmed: (1) Restraints Control Module (RCM) is powered OFF with status 00, leaving primary front and knee airbags and seatbelt pretensioners completely inoperative during public commercial transit; (2) Master Cylinder Hydraulic Brake Pressure telemetry is registered as 'Unavailable' under iBooster (IBST) and Electronic Stability Program (ESP); (3) Steering torque calibration offsets of -97 Nm and -14° angular pulling bias were applied to compensate for structural suspension collision damage; (4) Active diagnostic trouble code VCFRONT_a611 radiator heat rejection failure causing severe battery and powertrain thermal throttling; and (5) Non-functional windshield wipers and blocked camera sensors violating FMVSS 104 and FMVSS 208." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SEATS
When the chair automatically moves to the easy in and out setting it does so without any safety measure to stop it moving when blocked. It is so strong that it crushed my hydroflask water bottle when it was stuck beneath. If that had been a foot or arm of a person, or if they were just unable to move away then it could cause serious injury like broken bones or crushing.