NHTSA safety record · complaints, recalls, and crash ratings
396complaints
15recalls
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints396 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+13 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints11 complaints involve a fire
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls15 recalls issued
Park-It Safety Warnings
How this is rated
Alert: NHTSA recommends not driving until repaired3 recalls advise parking the vehicle — do not drive
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported6 injuries, 0 deaths across all complaints
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★☆☆ (3/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★☆ (4/5)
Most Complained-About Parts
InfoELECTRICAL SYSTEM (166), ENGINE (90), STEERING (82)
Most Recent Recall
InfoEXTERIOR LIGHTING — Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to …
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
EXTERIOR LIGHTING
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: FCA will replace the tail light assemblies, free of charge. Owner notification letters were mailed on May 26, 2022 and August 3, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z43.
Campaign #22V326000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Campaign #22V768000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2022 Wrangler 4xe plug-in hybrid. The hybrid high-voltage system failed the first time it was used, in April 2026 at about 35,000 miles. I had not charged or used hybrid mode before that because of the manufacturer's high-voltage battery fire-risk recall guidance (recalls 23V-787, 24V-720, 25V-741) not to charge and to park away from structures. The check engine light came on at first use and has not stayed off except when cleared by the dealer. The vehicle was taken to an authorized Jeep dealer for the same hybrid high-voltage system concern on 4/19/2026, 6/17/2026 and 7/5/2026 without a fix. On 8/4/2026 the vehicle would not start at all and had to be towed. It stayed at the dealer 29 days (8/6 to 9/4/2026). The dealer replaced the main battery and found DTC P0E15-00 (electric coolant heater performance) with the high-voltage coolant heater in a 'locked permanent' unrecoverable state, and replaced the HV heater. The three earlier visits never identified this high-voltage thermal-management failure. Safety risk: a sudden no-start / loss of propulsion, and a failed cooling component in the high-voltage system of a vehicle population already under repeated battery thermal-runaway / fire recalls, where the manufacturer has acknowledged fires in vehicles that had received earlier remedies. The failures were confirmed and documented by the dealer on repair orders. The manufacturer (Stellantis) has been notified in writing and has declined to repurchase the vehicle. Repair orders are available on request.
STEERING
The vehicle experiences a severe, violent, and sudden side-to-side shaking of the front suspension and steering wheel (commonly known as "death wobble"). This dangerous oscillation typically occurs at highway speeds (approx. 55–70 mph) immediately after the vehicle strikes a normal highway bump, expansion joint, or pothole. Note: As a 4xe plug-in hybrid model, the vehicle carries substantially more curb weight than a standard internal combustion engine Wrangler due to the heavy battery pack and electric drivetrain components. This increased mass significantly magnifies the physical forces and wear placed on the front suspension and steering linkage during impact. Despite having less than 30,000 original miles and no history of accidents, the vehicle exhibits rapid component failure. Front-end steering and suspension components—including the inner drag link and tie rod ends—were previously replaced and aligned on March 17, 2026. However, the exact same dangerous steering instability and component wear reoccurred by September 17, 2026, indicating a persistent, underlying design or durability defect that standard parts replacement fails to resolve. When this failure occurs, vehicle control is severely compromised, requiring the driver to abruptly decelerate in active traffic to regain control of the steering mechanism. This poses an extreme safety hazard to the occupant and surrounding motorists, creating a high risk of a collision or loss of vehicle control.
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign #22V767000
ENGINE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Campaign #22V865000
POWER TRAIN:CLUTCH ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign #23V116000
STRUCTURE:FRAME AND MEMBERS
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign #23V191000
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Campaign #23V263000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Campaign #23V303000
POWER TRAIN:MANUAL TRANSMISSION
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Campaign #23V641000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Campaign #23V787000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign #24V111000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign #24V652000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign #24V676000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign #25V741000
STEERING:HYDRAULIC POWER ASSIST:PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Campaign #26V363000
FUEL/PROPULSION SYSTEM
After recall 68C on this vehicle, my power output has noticeably altered. I did have a HV battery replaced due to failure as well. Yes, they have extended warranty for that HV battery, but also down scaled its original abilities so it is not the vehicle that we originally bought. It does not feel safe on the road, and is constantly under do not park in structures warnings from Stellantis.
ENGINE,FUEL/PROPULSION SYSTEM
After the 68C software recall the vehicle no longer operates the same as prior update in electric mode! While driving in electric mode and on a flat to fairly flat road and with a 50% or less battery the gas engine suddenly starts!! Revs to 3000+rpms then drops to 1500, back up to 2500, back to 1500 then shuts off! The gas engine isn't needed at that time!! When this happens it sort of confuses the drive train and may experience a loss of power. This may happen one or two more times before the battery runs out and it switches to hybrid mode. Hybrid mode works normally! This abnormality only occurs in the electric mode! This is scary when it happens and it started right after the 68C recall. I talked to the Jeep dealership service department and they checked for fault codes and there were none. I asked if they would open a STAR report and they said they did Although it's next to impossible to duplicate it for them as there's no way to tell when it will happen and it doesn't last more than a minute or two. I don't know what to do about this and neither does the service department Calling Jeep Customer Support does nothing as there is no way to talk to the technical department. I'm at a loss other than to report it here. I have heard from other 4xe owners having the exact same issues after the 68C recall. Please help.
ELECTRICAL SYSTEM,ENGINE
My 2022 Jeep Wrangler 4xe has an intermittent loss of acceleration when operating in Electric Mode. As the battery charge decreases, electric propulsion power can become significantly reduced. Pressing the accelerator sometimes produces inadequate acceleration until the gasoline engine engages. This creates a safety concern when entering traffic, crossing intersections, merging, or climbing hills because the vehicle may provide substantially less acceleration than expected. There is no warning message or warning light before or during the loss of acceleration. On a separate occasion, the vehicle displayed “Electric Mode Unavailable” with approximately 50% battery charge and switched to Hybrid Mode. Electric Mode became available again several minutes later. The vehicle has been inspected by two authorized Jeep dealers. No diagnostic codes were found, and the most recent dealer stated the vehicle was operating normally. The problem remains intermittent and has not been reproduced by the dealer. The vehicle and its components are available for inspection upon request. The vehicle previously operated normally in Electric Mode. My primary safety concern is the unpredictable loss of expected acceleration without warning, particularly when acceleration is necessary to safely enter or merge with traffic.
FUEL/PROPULSION SYSTEM
My 4xe has experienced several recalls since it was purchased in 2022. The most recent recall, 68C was the latest attempt to mitigate the issue of thermal runaway with the High Voltage Battery, which could ultimately lead to a fire. While 68C may have been a partial success with the latter, I believe the software update has created other issues that have introduced potentially dangerous operating scenarios and will likely lead to premature failure of the 2.0L Turbo Gas Engine. The 68C recall software was applied to my 4xe on 12/26/2025 and since that date, the vehicle noticeably performs and behaves differently from the date of purchase on 5/31/2022. When in Electric Mode, the vehicle will inconsistently hesitate and is lacking in power, especially when exiting a full stop. When applying the accelerator to gain more power, the system will override the Electric Mode and will initiate the gas engine to compensate. This instantly loads the engine up to 4k+ RPMs and causes the vehicle to unexpectedly surge forward. The engine will also override the Electric Mode while the vehicle is in motion, again instantly loading the engine and creating a surge of power and additional unexpected forward motion. In addition, I am no longer able to traverse highways without assistance of the gas engine, due to the hinderance of electrical power available. While I do realize that this is a Hybrid/Electric vehicle and has certain safeguards and protocols, this vehicle no longer performs as it was initially delivered to me. Performance aside, I believe that the 68C recall software has created a driving situation that is inconsistent, potentially dangerous, and will be placing future financial burdens on anyone who owns a 4xe.
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Ever since the 68c recall I have had a multitude of safety related issues with my vehicle. It appears that in order to protect themselves from a known faulty hybrid battery pack Jeep has reprogramed the vehicle to reduce power. While driving in electric or hybrid mode the vehicle will suddenly lose power creating an unexpected power delivery (ie. one minute you have plenty of power to pass a slower vehicle for example then all of a sudden, you lose that power mid pass). Once power loss occurs the vehicle will start acting extremely erratic with the gas engine kicking on and off and revving high for no reason, constant gear changes etc. A substantial delay occurs between pushing the gas pedal and power delivery, dramatically increasing the vehicles response time to a necessary acceleration, etc. I have inquired to my local dealership about these issues multiple times but am always told by the service advisor that they are not aware of any problems which i know is not true as the online forums are filled with hundreds of stories of near crashes, etc and that Jeep has extended the battery warranty to "unlimited" acknowledging that there is an issue. The problem is that when these batteries fail (and mine has and has been replaced) they replace them with the same defective part.
FUEL/PROPULSION SYSTEM
2022 Jeep Wrangler 4xe always had good power on electric mode as well as hybrid mode (electric/gas). There were no issues merging with traffic on highway, freeway, climbing hills, staying with the flow of traffic in electric mode. Was able to stay in Electric mode 99% of the time. When and if Jeep called for more power, engine came on smoothly with engine idling low having time to warm up and then kicking up revs to create stable propulsion. However, on 12/30/2025 Jeep Dealership performed the 68C recall with updates to the Jeep. Now the jeep has no power in electric mode and is constantly going into gas mode with an ice-cold engine revving at high revs to create propulsion. I am no longer able to safely merge with traffic on highway, freeway, climbing hills, staying with the flow of traffic in electric mode. I am concerned for my safety as well as the engine being asked to kick on in high rpm's not up to appropriate operating temperatures.
FUEL/PROPULSION SYSTEM
I believe this has to do with a Recall software update 68C that Jeep put out to resolve issues with the high voltage battery. This is a plug in hybrid Jeep Wrangler 4xe and since the software update the vehicle does not perform the way it did before and is a definite safety issue. When running in electric mode the vehicle sometimes does not respond as it should, like a hesitation, then the gas engine will suddenly start and accelerate much faster than was intended. You will be pressing on the pedal more and more then suddenly, zoom ! This is very dangerous when merging or pulling into traffic. The dealership will just tell you there are no fault codes and the vehicle is operating normally. There are no warning lamps or messages The only way to safely operate the vehicle now is gas engine mode (E-Save). There are certain conditions that bring this on but it can be random .
FUEL/PROPULSION SYSTEM
Post the 68c recall the acceleration profile of the vehicle is inconsistent and at times significantly delayed. To the point where when making left hand turns or merging into freeway traffic becomes dangerous. One specific instance while making a left I started to go but the accelerstion was extremely slow. Pressing the pedal nearly all the way down with traffic bearing down in me the enging finally kicked in at nearly full throttle. Causing a very chaotic turn. This is particularly noticeable while driving in electric mode, and usually shows up after driving for a little while. However I have had it happen very shortly after starting a drive. It does seem to be related to either battery or motor temperature, but it is very inconsistent. Typically when it does happen you try to accelerate and the normal response of acceleration doesn't occur. You keep pressing the pedal until it is nearly all the way to floor before the engine kicks in and suddenly is floored and you get more acceleration than you were trying to get. Not necessarily a safety issue, but further evidence that battery or electric power has been restricted. Since the 68c recall my fuel economy has reduced a out 8 mi/gal. I make the same road trips on a regular basis and the same trip prior to the 68c recall I got nearly 100mi more per tank of gas. It seems the battery charging and electric assist has been retarded from the original performance. Again this is more dramatic in all electric and causes precarious situations as described above. There are no warning lights or error messages, the dealer either can't reproduce the issue or calls it normal operation. I have over 90k miles on my vehicle and it is only the 10k or so since the 68c recall that I have noticed this issue. It is not performing "normally".