NHTSA safety record · complaints, recalls, and crash ratings
414complaints
15recalls
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints414 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+14 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints11 complaints involve a fire
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls15 recalls issued
Park-It Safety Warnings
How this is rated
Alert: NHTSA recommends not driving until repaired3 recalls advise parking the vehicle — do not drive
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported6 injuries, 0 deaths across all complaints
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★☆☆ (3/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★☆ (4/5)
Most Complained-About Parts
InfoELECTRICAL SYSTEM (175), ENGINE (94), STEERING (88)
Most Recent Recall
InfoEXTERIOR LIGHTING — Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to …
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
EXTERIOR LIGHTING
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: FCA will replace the tail light assemblies, free of charge. Owner notification letters were mailed on May 26, 2022 and August 3, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z43.
Campaign #22V326000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Campaign #22V768000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
After a recent recall with a software update (68C) for EV battery protection, the normal hybrid operating characteristics have been drastically changed without notice or explanation. When stopped or at low speeds and acceleration is needed to avoid collisions, there is zero response for at least 3 seconds then the full, uncontrolled horsepower is sent to the wheels launching the vehicle in the last known direction. In addition, when using the “all electric” mode, halfway through the charge the same thing happens resulting in a loss of electric power followed by a dramatic surge of engine power. In many occasions this has caused a “close call” with another vehicle. Since the recall update I’ve learned to anticipate this malfunction and compensate for it, but anyone else (family or otherwise) will be caught off guard and potentially cause an accident.
STEERING
While driving above 50 mph, if you hit a bump the steering wheel shakes violently and it's hard to control the Jeep.
STEERING,SUSPENSION
My vehicle experiences violent front end steering and suspension oscillation ('death wobble') at highway speeds approaching 70 mph, I hit any road bump and it is triggered (bridge seams, potholes, uneven graded patches). It forces me to immediately let off of the accelerator, grip the wheel and slow way down so that it can stabilize again. Creating a potentially life threatening traffic hazard. I bought the jeep brand new with 10 miles on it from the Jeep dealership, I have maintained it solely through the dealership, and have not added any aftermarket upgrades. My first experience was around 23,000 miles. I brought it to the same authorized dealership where they replaced the stabilizer and sold me 4 new tires. 10,000 miles later the exact problem is back.
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign #22V767000
ENGINE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Campaign #22V865000
POWER TRAIN:CLUTCH ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign #23V116000
STRUCTURE:FRAME AND MEMBERS
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign #23V191000
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Campaign #23V263000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Campaign #23V303000
POWER TRAIN:MANUAL TRANSMISSION
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Campaign #23V641000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Campaign #23V787000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign #24V111000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign #24V652000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign #24V676000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign #25V741000
STEERING:HYDRAULIC POWER ASSIST:PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Campaign #26V363000
POWER TRAIN
The transmission on this 2022 Jeep Wrangler Sport 2-door (3.6L) has twice failed to shift / provide motive power, requiring a tow each time. First incident: XXX, about 20,812 miles. A transmission warning appeared and the vehicle would not shift out of Park. It was towed to Stevens Creek Chrysler Jeep Dodge Ram, [XXX], Repair Order XXX. The dealer found DTC U11C2, replaced a new OEM Mopar valve body and a new Transmission Control Module, programmed them and road-tested the vehicle. It was picked up XXX. Second incident: XXX, about 21,209 miles. The transmission again would not go into gear and the vehicle could not move. It was towed XXX to the same dealer, Repair Order XXX, opened XXX and still open. The dealer says Jeep wants another valve-body replacement before condemning the transmission. Safety concern: loss of motive power / inability to shift, twice, without warning, can leave the vehicle unable to move and creates crash and stranding risk. No crash, fire, injury or fatality is reported for these incidents. The owner considers this a serious safety concern impairing use, value and safety. Prior damage: only a comprehensive insurance claim for rodent damage, not an accident. Vehicle background: purchased new in [XXX], delivered XXX (negotiated XXXX) from Sam Leman Chrysler Jeep Dodge of [XXX], listed sale price $43,875, no discount, under a 5-year / 60,000-mile powertrain warranty, and registered in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel failed, and the speedometer, tachometer, and turn signals were inoperable. The contact stated that during the failure, the speed of the vehicle was not available to the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,400.
POWER TRAIN
Leaking transmission fluid
STEERING,SUSPENSION
My 2022 Jeep Wrangler Unlimited Sahara has experienced a recurring steering-wobble condition when traveling at highway speeds and hitting bumps or irregularities in the road. The steering wheel and vehicle shake violently, creating a safety concern because it can be difficult to maintain control of the vehicle during the event. In December 2023, an authorized Jeep dealership documented highway-speed shaking after hitting bumps, verified the concern, found the steering damper weak, and replaced it. In December 2024, the same dealership again verified highway-speed shaking over bumps and replaced the steering damper a second time. In August 2026, the problem returned, with approximately three wobble episodes occurring within a couple of weeks. I brought the vehicle to the dealership specifically for this steering concern. The repair order states: “CUSTOMER STATES STEERING WOBBLING MAYBE THE DEATH WOBBLE.” The dealership again identified the steering damper as needing replacement, and the damper was replaced. The recurring nature of this problem despite repeated steering-damper replacements concerns me because a sudden, violent steering wobble at highway speed may compromise the driver's ability to control the vehicle and create a risk of a crash. I have a video documenting the steering-wheel wobble and repair records from the dealership. The issue has been documented by the authorized dealer on multiple visits. I am reporting this condition because it has recurred after repairs and raises an ongoing safety concern.
STEERING,WHEELS,UNKNOWN OR OTHER
My jeep started wobbling on the highway.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Today is 10/19/2026. I have a 2022 Jeep Wrangler 4Xe Rubicon that has completed all of its safety recalls and recall notices. Each recall notice has been completed and each was marked as having no issues found. After completion of recall notice 68C (NHTSA 25V-741), we began to experience a complete change in how the car operates based on the vehicle mode selected on the 3 button panel (Hybrid, Electric, E-Save). We are now experiencing a consistent inappropriate kicking in of the gasoline engine when selecting and driving in the "Electric" only mode. Our normal driving of this car has occurred on the same roadways since we purchased the car from dealer stock. Prior to the Safety recall notice referred to as "68C/NHTSA 25V-741), we could select the "Electric" mode button on the 3 button panel selection and our 4Xe would run exclusively in the electric mode until it approached or reached the 1% mark. Now, the vehicle will kick in the gasoline engine even when the electric charge is above 50% ( I have actually had it kick in at the 75% mark). In addition, when this happens, the engine will rev to the 3000-4000rpm range unlike when the selection mode is chosen for "Hybrid". Today, while driving in the "Electric" mode and with the battery in excess of 50%, the gasoline engine kicked in about 10x. I finally had to press the "E-save" button to prevent the excessive engine kicking in and revving. Please initiate an investigation on what Chrysler did to change the software that now is rendering my vehicle useless in some respects and in most respects defeats the exact purpose of wishing to run in electric mode if I KNOW my trips will be under 20 miles. The excessive wear, tear, and strain on the engine due to the high revving can NOT in any fathomable way be deemed normal behavior! A review of some Jeep forums and Youtube channels can confirm that other owners are experiencing the same exact issues.
STEERING
My Jeep Wrangler recently developed a noticeable steering shimmy/shaking at highway speeds. I hit a bump in the road and almost caused a loss of control. Three Rivers Chrysler Jeep Dodge Ram (Pittsburgh, PA) documented the concern as “steering shimmy highway speeds” and diagnosed the steering damper as the problem and repaired the problem.