NHTSA safety record · complaints, recalls, and crash ratings
376complaints
15recalls
Total Complaints Filed
How this is rated
Good: 0 complaints · Note: 1–15 complaints · Alert: 16+ complaints376 complaints filed with NHTSA
Crash-Related Complaints
How this is rated
Good: 0 · Note: 1–3 · Alert: 4+13 complaints involve a crash
Fire-Related Complaints
How this is rated
Good: 0 · Alert: any fire complaints11 complaints involve a fire
Active Recalls
How this is rated
Good: 0 recalls · Note: 1–2 recalls · Alert: 3+ recalls15 recalls issued
Park-It Safety Warnings
How this is rated
Alert: NHTSA recommends not driving until repaired3 recalls advise parking the vehicle — do not drive
Injuries & Deaths Reported
How this is rated
Good: 0 injuries and deaths · Note: injuries reported · Alert: deaths reported6 injuries, 0 deaths across all complaints
Rollover Resistance
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★☆☆ (3/5)
Frontal Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 stars★★★★☆ (4/5)
Most Complained-About Parts
InfoELECTRICAL SYSTEM (158), ENGINE (85), STEERING (79)
Most Recent Recall
InfoEXTERIOR LIGHTING — Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to …
Overall Safety Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
Side Crash Rating
How this is rated
Good: 4–5 stars · Note: 3 stars · Alert: 1–2 starsNot tested
EXTERIOR LIGHTING
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: FCA will replace the tail light assemblies, free of charge. Owner notification letters were mailed on May 26, 2022 and August 3, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z43.
Campaign #22V326000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Campaign #22V768000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
ELECTRICAL SYSTEM
The dashboard is completely out. I cannot see my speed,know if my lights are working, cannot not know if there is an issue with the car, cannot see gas. Completely unsafe. Year, make, and model are under the recall # 30B but because my vin is not bringing it up it is not covered despite matching everything else and it is a safety issue.
UNKNOWN OR OTHER
Vehicle total power loss while driving on the freeway, UNKNOWN cause. Vehicle will not turn off or turn on, shift gear locked. Seem to be a system communication between battery, transmission, ecu. Major safety risk while driving on the 3rd lane on the freeway driving 65mph with other vehicles around then sudden loss of power unable to accelarate. Was able to safely move to the shoulder and contacted AAA for towing to nearest dealership. Loss power and battery issues ongoing with same type model and year No other messages or symptoms prior to the problem occuring.
STEERING,SUSPENSION
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving 70 MPH, the vehicle went into the death wobble. The contact pulled over to the side of the road to inspect the vehicle before driving to the residence. The failure had occurred three times. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
STEERING,ELECTRICAL SYSTEM,AIR BAGS
Complaint and recall data from NHTSA. Crash test ratings from NHTSA's 5-Star Safety Ratings program. Data is refreshed daily. Always verify current recall status at nhtsa.gov.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign #22V767000
ENGINE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Campaign #22V865000
POWER TRAIN:CLUTCH ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign #23V116000
STRUCTURE:FRAME AND MEMBERS
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign #23V191000
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Campaign #23V263000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Campaign #23V303000
POWER TRAIN:MANUAL TRANSMISSION
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Campaign #23V641000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Campaign #23V787000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign #24V111000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign #24V652000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign #24V676000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign #25V741000
STEERING:HYDRAULIC POWER ASSIST:PUMP
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Campaign #26V363000
while vehicle is driving multiple dash alarms will start cycling through including stop/start, service electronic stability control, speed control messaging unavailable, service airbag system, service 4WD, engine light and ABS light, anti skid lights all come on, the speedometer goes to zero, and the power steering goes out. Driving highway speeds and suddenly having no power steering is a safety issue as well as being unsure if airbags etc are even functioning any longer. The problem has happened multiple times. The vehicle was inspected by a Jeep dealership as well as another shop in town and the codes were reproduced. They were unable to fix the issue and despite testing a "star connector" and finding it in good condition and unable to reproduce the issues were advised to replace that part anyway and see if they could reproduce the problem again at my expense. During this time the recall for 2022 Jeep Wranglers with NHTSA campaign number 26V363 came out and i requested to wait for further repair work to be done until the recall was repaired as it also relates to the power steering. I saw a fix had been published and return to the dealership to have the recall repair performed and was told that upon further inspection of the recalled part, mine passed the test, which was apparently a wiggle the wire and inspect the harness for ware only and my vehicle is no longer listed on the recall. I feel these things may still be related and I am extremely frustrated that I have a 4 year old vehicle that I am making payments on and paying insurance on that has been parked (not in my garage as it was a fire risk in the recall) and I don't feel its safe to drive and don't feel that Jeep or the local dealership are being honorable with their product.
ELECTRICAL SYSTEM,SERVICE BRAKES
On 7/25/2026, the vehicle set DTC P1128 (Closed Loop Fueling Not Achieved, Bank 1) with a steady check engine light and no drivability symptoms. I cleared the code with an OBD2 scanner. My wife had driven the vehicle to a local store and back earlier with no issues. Shortly afterward, with the vehicle loaded for a trip, she applied the brakes at the end of our driveway and the vehicle did not come to a complete stop. She described the pedal response as delayed. She proceeded onto our residential street at low speed and applied the brakes again. The brakes did not function properly. The pedal traveled to the floor with minimal braking effect and the vehicle came to a rolling stop rather than a controlled stop. She pulled to the side of the street and cycled the ignition off and on. She then drove approximately 10 to 20 feet and applied the brakes again with the same result: pedal to the floor, rolling stop only. Steering effort was normal throughout. We judged the vehicle unsafe to drive and cancelled the trip. It has not been driven since. Within 10 hours of the braking failure, the vehicle experienced a complete electrical failure. The key fob would not unlock the doors and I had to use the physical key. With the brake pedal depressed and the start button pressed, the instrument cluster illuminated for less than one second and then shut off, repeating. The vehicle would not start and remains disabled. No crash, no fire, no injury. The vehicle has open safety recall 21D (NHTSA 26V-363) listed as incomplete. All other recalls were completed at dealer service in May 2026. Current mileage is ~62,000.
ELECTRICAL SYSTEM
Unknown issues with our jeep, not moving correctly, havent received anything for a recall for our Jeep with wiring issues
STEERING,SUSPENSION,UNKNOWN OR OTHER
how this vehicle has not been recalled is hard to comprehend how can no one care about safety ? I purchased (8/24)this vehicle used from Carvana. Since then I have had issues first the jeep death wobble (google it we’ll know to keep general public and i am certain you) When the vehicle reaches speeds over 55mph it shakes uncontrollably feels like vehicle is going to fall into pieces on the road hard to control immediately must slow down. The vehicle then has had countless battery recalls and still no fix. I am a mailman I work very hard for my money. I was hoping to save money with gas by plugging in vehicle but because of warnings from jeep I am unable to do that. The vehicle has so many known issues the price has plummeted. The vehicle because of this no one will take on trade or cannot be sold. How a company can get away with this is hard to understand please restore my confidence for consumers please
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
On 2/2/26 I took my vehicle to Thomson Motor Company to have the 68c recall repair completed. On 2/5/26 my car wouldn’t start and I was stranded. My vehicle was towed back to the same repair facility. On 2/6/26 they told me that my regular battery died and had to be replaced. After researching when the hybrid battery is re-coded/reprogrammed from the recall, it causes the regular battery to die due to and system overload to the regular battery. The dealer wouldn’t take responsibility or Jeep wouldn’t take responsibility. The dealer wanted to charge me $500 so I had the local Auto Zone replace the regular battery with a new battery for $238.00. I sent in a copy of the slip from the dealership to show what they had recommended and submitted a copy of the credit card receipt to Jeep and they are refusing to cover the replacement. I would not have had to replace the regular battery if the 68c recall didn’t cause my regular battery to die due to the overload. From my understanding they should have been replaced at the same time to keep this from happening. I want to be reimbursed for replacing the battery, for the cost of the tow and for the diagnostic at Thomson Motor Center.
ELECTRICAL SYSTEM,ENGINE
I am writing regarding my 2022 Jeep Wrangler 4xe (VIN [XXX]), which has been out of service since January 2026 as a direct result of a manufacturer safety recall involving the high-voltage battery (Safety Recall 68C). The vehicle became inoperable because of this recall-related issue and has remained at the dealership ever since. Since that time, Aventura Chrysler Jeep Dodge Ram and Stellantis engineering have made extraordinary efforts to repair the vehicle. According to your own service records, the following components have been replaced or repaired: The original high-voltage battery A first replacement high-voltage battery that proved to be defective A second replacement high-voltage battery The Power Integrated Module (PIM) The high-voltage wiring harness Multiple engineering diagnostic sessions involving Stellantis Field Technical Representatives and engineering personnel Despite months of repairs and repeated involvement by Stellantis engineering, the vehicle has still not been restored to normal operating condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
I own a 2022 4xe, ater the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine starts in these cases with several seconds delay. During that time the vehicle does not accelerate sufficiently to safely merge onto a highway or pass other cars. The power loss happens without warning during critical drive situations like merging onto a highway or passing other cars. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68C recall that affects 350 000 Jeep Wrangler 4xe and Grand Cherokee 4xe. Jeep does not respond to customer complaints or requests for clarification. I would like to request all these cases be looked into, and also contacting Jeep for the new parameters put in place to protect the battery, such as battery temperature and power limits put in place to "protect" a hardware issue within a battery with software