2022 Honda Civic

To whom it may concern at NHTSA, I am filing a formal complaint regarding a critical technical discrepancy in Honda’s manufacturing records that is preventing essential safety diagnostics and maintenance for my vehicle. Vehicle Details: • VIN: [XXX] • Model: 2022 Honda Civic Touring (11th Generation) • Manufacturing Plant: Honda of Canada Mfg. The Issue: According to the NHTSA Part 565 submittal (which I have verified), this specific VIN is registered with an L15B7 engine (normally associated with the 10th Gen Civic). My vehicle physically carries this engine, and it is documented in my official registration. However, when I take the vehicle to the Authorized Honda Distributor (Nile Trading & Engineering) for service, their Honda Diagnostic System (HDS) fails to establish a connection with the vehicle’s ECU. The system identifies a "Software/Model Year Mismatch" because the global HDS software expects an L15CA engine for all 2022 models, while my car carries the L15B7 as per the manufacturer's early 2022 production records. Lack of Cooperation from Honda: I have contacted American Honda Motor Co. (Case #XXX) multiple times to request a technical solution or a software patch to allow the local dealer to access the car’s systems. Despite the clear evidence of a manufacturing record anomaly: 1.American Honda has been completely uncooperative, refusing to escalate the issue to their engineering team in Canada. 2.They have formally closed my case, stating they "operate independently" and cannot assist with vehicles outside their immediate region, even though the error originates from their own manufacturing database. Safety Risk: Due to this "Diagnostic Lock," I am unable to: • Perform critical safety recalls. • Update vehicle software/firmware. • Diagnose potential engine or safety system failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.

The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.

Driver side Daytime Running light now working on a 2022 model.

Recall repair completed 6/13/2025 (steering related recall) A steering recall repair was completed on 6/13/20025 on my vehicle. The steering felt normal for approximately one week then began sticking again and has progressively worsened. The steering now binds and physically "grabs" 100% of the time. While navigating through curves, the steering wheel remains in the turned position and does not return smoothly to center. When attempting to correct, the steering overcorrects due to the binding sensation. This has resulted in at least two near-collision events. The vehicle is driven approximately 70 highway miles daily, creating a significant safety concern. No steering warning lights are illuminated. Additionally, adaptive cruise control also intermittently stops working while driving and will not re-engage until the ignition is turned off and restarted. When attempting to re-engage, the system emits three beeps and will not activate. The vehicle was evaluated at an authorized Honda dealership on 3/2/2026. The dealer stated they could not reproduce the steering or adaptive cruise control issue. A brake switch circuit code (C0041-14) and condensation in a taillight assembly were noted, and taillight replacement was suggested before further diagnosis. However, the steering binding continues during normal operation. An aftermarket lighting module (installed by a prior owner years ago) was noted. However, the vehicle has been serviced, and a 21-point inspection performed several times, of which revealed no issues with either the taillight or the installed lighting. The vehicle did have steering issues before the recall repair and had every symptom that was stated in the recall. After the repair there were no issues for at least a week, even with the aftermarket component being present, and then the malfunction returned and worsened as time went on. This condition poses a serious safety risk. The vehicle is available for inspection.

Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They claimed they had no idea how. Dealer wants approx. $10K to fix, wants me to replace the Steering rack and motor along with entire Wiring harness. this Assembly is about 3 inches from the muffler and a flimsy small heat guard. There are no signs of a fire, this is an overheating issue caused by poor engineering.